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After Sales

Life Cycle Services

Fuel your success with confidence.

 

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After Sales Services

Maximize printer uptime and gain peace of mind with AMACO After Sales Services:

  • Remote Customer Support [RCS]

  • Preventive Maintenance Agreements [PMA]

  • Service & Repairs

  • In-house Repairs

  • Printer Rental Service

  • Coaching & Training

RCS Service Levels

Remote Customer Support

AMACO Remote Customer Support is a real-time, high-quality technical support solution which does not require any pre-installation.

 

AMACO experts are instantly available via video using Remote Guidance Software and will support you with technical advice and guidance.

Affordable. Flexible. Cancel at any time.

Preventive Maintenance Agreements

The AMACO Preventive Maintenance Agreement is ideal for customers who want the security that comes from regular maintenance check-ups and quick response for repairs.

 

This service pack provides a yearly printer health check together with a comprehensive cleaning and preventive maintenance procedure.

Customer site | Worldwide

Service & Repairs

AMACO Field Service Engineers are supporting our customers worldwide for fast problem solving and immediate repairs.

Wherever you are, our technical experts will be at your site getting you up and running again quickly and safely.

AMACO site

In-house Repairs

In combination with our Rental Service for printers, we can carry out repairs in our Assembly & Repair Center in Lustenau, Austria.

  • You can send in your printers for an inspection & cleaning including a detailed repair recommendation from our technical experts.

  • Detailed repairs will be accurately executed with original spare parts to maintain the quality of your equipment.

  • Depending on the printer type we can deliver a replacement unit to keep your prouction running while the repairs are executed.

Short term

Printer Rental Service

When you are down the wire, dealing with a sharp upturn in printing needs or planning for new product line - you can count on AMACO to get through it.

We offer:

  • Wide range of printers, devices and printing equipment

  • Variable printer rental times | From a week up to 10 month

  • Team of specialist to help you with planning, installation and operation

 

When you partner with us you get more than a printer rental. Whatever your printing need, we are here to make sure you are ready for it!

Boot Camp

Coaching & Training

All trainings and coaching sessions you can book onsite or at our AMACO Boot Camp.

  • Individual Coaching | Book your AMACO Coach specifically for your needs

  • Maintenance & Repair | You get hands-on technical expertise & knowledge

  • Operator & Service Training | Onsite training for setup and mode of operation, preparation & configuration of print, print control, file management, creation, cleaining & care

Facts & Benefits

AMACO

Our effort is to deliver more than you expect.

40 years

experience as solution provider for printing, coding and marking applications.

innovative

 in-line printing technologies for printing requirements of today and tomorrow.

reliable

professional tailormade life cycle services and technical support hotline [6-22 CET | 365].

trusted

indepth consulting and customized solutions.

UDI compliant

printing, coaching and code verification.

Contact us

Get in touch. We're always standing by and eager to help.

AMACO GmbH

+43 5577 8186 show number
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