Hands-free service solution

AMACO Remote Customer Support

 

 

AMACO reduces your downtime.

In this difficult time with a pandemic, travel restrictions, and uncertainty AMACO is committed to continue to deliver high-quality and fast technical support to our customers.

High-quality and fast technical support

Insights

  • AMACO experts are instantly available via video using XM Reality Remote Guidance Software.

  • Doesn’t require any pre-installation and can be used with any mobile device with a camera. On top customers can use smart glasses for a hands-free service solution for even faster problem-solving.

  • This new technology is allowing the AMACO experts to support customers as if they were onsite: reducing reaction time & owntime while also reducing travel time and carbon footprint.

  • Is not only a real-time support solution in case of errors but also supporting our customers when they are doing inspections on their own or providing user and maintenance trainings for the employees onsite.

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Contact us

Get in touch. We're always standing by and eager to help.

AMACO GmbH

+43 5577 8186 show number
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