Amaco Medjet Pulse
CONSUMABLES
SPARE PARTS
MAINTENANCE SERVICES
PRODUCTION SUPPORT SERVICES

Remote customer support

Real-time technical support solution.

Remote TeamViewer PC & printer support

For quick help when gaining access to the Printer, PC or Notebook is needed.

Easy WIFI access

The fast QR code creator for a fast connection between WIFI and all common Smart Glasses.

The right tool against all problems.

What do you do when, as it sometimes happens, the printer is showing an error message?

That’s when you can rely on AMACO Remote Customer Support to be at your side and offer expert assistance. AMACO experts are instantly available via video using Remote Guidance Software and will support you with technical advice and guidance.

 

Key benefits

  • Doesn’t require any pre-installation.
  • Can be used with any mobile device with a camera.
  • On top customers can use smart glasses for a hands-free service solution for even faster problem-solving.
  • Allows AMACO experts to support customers as if they were onsite: reducing reaction time & downtime while also reducing travel time and carbon footprint.
  • Is not only a real-time support solution in case of errors but also supporting our customers when they are doing inspections on their own or providing user and maintenance trainings for the employees onsite.

Remote customer support

Get instant technical support and training anywhere with AMACO Remote Customer Support. 

Download and read